Last updated: 18/11/2025
1. Introduction
NEST FISHERIES LIMITED (the “Restaurant,” “we,” or “us”) provides this privacy policy with information on how we collect, use and disclose personal information. This Privacy Policy describes our practices in connection with information that we collect through:
- The food ordering website from which you are accessing this Privacy Policy (the “Website”);
- Email messages that we send to you that link to this Privacy Policy or other communications with you; and
- Offline business interactions you have with us.
Collectively, we refer to the Website, email messages, and offline business interactions as the “Services.”
2. Personal information (PI)
The Services collect Personal Information, including:
- Name & Contact Details such as first and last name, title, prefix, email address, telephone number, postal address
- Account Information such as username and password
3. Collection of PI
We and our service providers collect Personal Information in a variety of ways, including through the Services. For example, we collect Personal Information through the Services when you sign up for an account, place an order, or contact customer services. We need to collect Personal Information in order to provide the requested Services.
4. Use of personal information
We and our service providers use Personal Information for the following purposes:
- Providing the functionality of the Services and fulfilling your requests.
- Providing you with our newsletter and/or other (personalized) marketing materials.
- Analyzing Personal Information for business reporting.
- Aggregating and/or anonymizing Personal Information.
5. Disclosure of personal information
- To Oracle, the provider of the Oracle Restaurants eStore platform. We use the Oracle Restaurants eStore platform to manage order taking, our marketing campaigns, and to generate aggregated analytics information, as described above.
6. Security
If you have questions about our security practices, please notify us in accordance with the “Contacting Us” section below.
7. Rights and access
You may have a right to know, access, erase, and correct the Personal Information we hold about you and if you would like to exercise these rights, please contacts us at the contact information below.
8. Retention period
The criteria we use to determine a data retention period include:
- The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services);
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them).
9. Sensitive information
We ask that you not send us, and you not disclose, any other sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic or health characteristics, criminal background, or trade union membership) on or through the Services.
10.Contacting Us
If you have any questions or complaints about this Privacy Policy, please contact us at admin@nestfisheriesshotton.co.uk, or:
34 Dixon Estate, Shotton Colliery, Co. Durham, United Kingdom, DH6 2PX.
11. Updates to this privacy policy
We may make important changes to this Privacy Policy and the legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.e.
